Contact ZoePAws
Get in touch
We’d love to hear from you — whether it’s a question about your order, help finding the right gear, or just a photo of your pet living their best life.
We reply within 1–2 business days (usually sooner!)
- support@zoepaws.com
- WhatsApp : (0751)609717
F.A.Q.
We ship to Australia, New Zealand, the UK, most EU countries, the US, and Canada. See our full shipping times on the product page.
Orders are processed within 1–3 business days. Delivery typically takes 5–12 business days depending on your location.
We move fast! If you need to make a change, please contact us within 24 hours of placing your order and we’ll do our best to help.
Check your tracking link first (sent via email once your order ships). If something still seems off, just reach out and we’ll sort it out for you.
Yes! If you’re not happy with your purchase, contact us within 30 days and we’ll make it right.