About us
About ZoePaws
Welcome to Zoepaws! We are a small company founded by two partners, brought together by a shared vision: to help pets live more vibrant lives, full of joy and meaningful enrichment.
Our Mission
We believe every pet deserves to experience more 'Zoe' (life), and we aim to make that vision a reality with every product we design—from the coziest pet cushions for comfort at home to the most secure carriers for adventures on the go.
High-quality Support 24/7
Our commitment to quality ensures that every product we sell is safe, durable, and beneficial for your pet’s health and happiness. With a user-friendly website, fast shipping, and excellent customer service, ZoePaws Pet Store makes shopping for your furry friends convenient and enjoyable.
Fast, Free Delivery
At ZoePaws, we know that life (Zoe!) with your pet is all about great moments, and we don't believe you should have to wait for them. That's why we are proud to offer Fast, Free Delivery* on all orders!
Whether you're preparing for your next adventure with a secure travel carrier or enhancing your home with a cozy pet cushion, you can trust that your ZoePaws order will arrive swiftly and without hassle. We're here to help you get ready for those joyful moments, faster."
Our Nature Matters
At ZoePaws, we believe that celebrating life (Zoe) means protecting the planet we all share. We are committed to an eco-friendly approach throughout our entire supply chain.
We prioritize durable, high-quality, eco-friendly materials such as artificial leather, premium cotton, and natural linen.
90% of our packaging is made from D2W® biodegradable technology, and we guarantee no over-packaging.
We proudly offer carbon-neutral shipping to reduce our collective pawprint.
Reviews of Our Customers
The impression of specialness and concern for animals is very important to me was delivered quickly, goodies.
Very fast delivery, nice prices. Here you can find everything that would make your pet healthy and strong.
Actual prices. They contacted quickly and sent the goods. Special thanks for the nice gifts dapibus senectus mattis etiam velit.
Great store, quality products, I like everything. Great service, they always go to the meeting very important to me.
Super service. The order was delivered quickly, goodies for the kitty were a nice bonus ❤️ was delivered quickly, goodies.
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FAQs
What shipping options do you offer?
At ZoePaws, we believe life (Zoe!) with your pet is about great moments, and we don't believe you should have to wait for them. That's why we are proud to offer Fast, Free Shipping on every single order. We want your experience to be as joyful and effortless as the life you share with your pet.
Can I track my order?
Absolutely. We believe peace of mind is a key part of the ZoePaws experience. Once your order has shipped, we will immediately email you a tracking number. You can use this number on 17Track (17track.net) to follow your package’s journey right to your doorstep. You'll know exactly when that comfort and vitality are set to arrive!
How can I contact customer support?
We would love to hear from you! As a company run by its founders, your questions are incredibly important to us. You're not talking to a call center; you're talking to us.
Please reach out to us directly at [support@zoepaws.com] or fill out the form on our "Contact Us" page. We'll get back to you personally as soon as possible.
Do you offer any discounts or promotions?
As a new, small business founded by two partners, our primary focus is on providing enduring value rather than temporary discounts. We invest in the highest quality materials and craftsmanship, which is why we confidently back every product with our Lifetime Warranty.
This warranty is our promise of long-term quality to you. The best way to stay connected with our small community and be the first to know about any future offers or new product launches is to subscribe to our newsletter at the bottom of our site.
